ABOUT US

We deploy exceptional software technologies which empower our creative and technical partners. With years of pragmatic expertise and intellectual research - our innovations are ground breaking and industry leading.

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Privacy Policy

The following outlines our privacy policy. We minimise the amount of data we capture given that it aligns with our security policy ("if we don't need it, we don't store it"). There is often a strategic need for any data we do capture and the data we do utilise is disclosed herein.

Cookies

We use cookies to maintain sessions. These cookies which contain "session data" allow us to persist your login over a long period of time. This means you don't have to repeatedly login every time you access one of our services. Cookies are small plain text files used by web sites and services to offer extended functionality. Without these, the web we are accustomed to would be vastly different.

The data fields we store in a cookie if you choose to accept our cookie policy is:

  • ca - signals to our service that you accepted our cookie policy
  • ne - AES encrypted hash of your email address if you use our login process
  • np - AES encrypted hash of an unique authentication id if you use our login process

Should you choose to decline our cookie policy. We in accordance of the GDPR, Data Protection Act (2018) and the ePrivacy Directive (2002/58/EC) instead use session data which expires when a typical web session ends. Session data resides on our web service stack and does not touch end user devices unlike cookie data which is governed by regulated law.

Log Files and IP Addresses

As with all websites, visits to our web services website are logged by IP address, browser type (user-agent), referral URLs with date and time records. We do not share this information but we do process it to view our market share and the demographics of our visitors. This is a legitimate and fair method to view our performance on a monthly basis.

Non-personally identifiable information

Data termed "Non-PII" which does not inherit any personal identifible information can be deemed exempt and may be recorded in the event where it is of benefit to improve our services. It is often benefitual to witness how our infrastructure is performing and how potential customers maybe using our services. In these cases, we may record data albeit it will not be linked to any person or organisation. This is often analytics which allows us to improve our performance and monitor our markets of interest.

Data Protection & Confidentiality

Some services we provide do indeed require personal information. Namely this is the billing address we need to legally store when we issue invoices. This information is kept secure using state of the art encryption and security technologies. This information is solely used to audit our accounts and we have a legal duty to collect it and ensure invoices are correctly accounted for.

Data Protection Act

We fully comply with the Data Protection Act (2018). We follow the expert advice provided by the Information Commissioners' Office (ICO). We do not sell or market end user data for any gain, financial or not. We uphold our high standards, we fully support and comply with domestic and international law to protect our integrity and the integrity of our customers. We have a legal duty to inform you how we collect your data and how we use it.

The data we collect as a data controller:

  • Is used in a fair, transparent and lawful manner
  • Only used for a specified and explicit purpose
  • Used in a manner which is adequate, relevant and limited to only what is necessary
  • Is accurate and kept up to date
  • Kept for no longer than is necessary
  • Managed in a way which is secure and includes protection against unlawful and unauthorised access

The Data Protection Act provides everyone with a framework outlining what are called the data protection principles. The information we collect in a transparent manner is:

  • Username and/or email address for account specific functions
  • We collect a billing address from a customer for invoicing purposes
  • We securely store order histories for our accounts to have an audit list

Given that we comply with the Data Protection Act (2018). Our policy also aligns with the General Data Protection Regulations (GDPR) since the Data Protection Act (2018) is the UK's implementation of the GDPR.